Support Center


Last Updated: Feb 13, 2017 03:45PM CET
Synchroteam provides a cartography module. Coupled with the activation of the tracking on the mobile, it gives you access to certain information.

To enable GPS tracking on the mobile, see "How to activate GPS tracking?".

To access the map, click on the "Map" tab

This takes you to a variety of information:

1 - The list of technicians
2 - The technician’s places of employment
3 - The date that you can change
4 - The map zoom
5 - The ability to see traffic and / or job to schedule

If you select "Traffic", you then see the traffic.

If you check "To Schedule" (1), then you have the jobs to schedule that appear (2)

If you click on this job, you have the customer's name, the number of job and type that appear

By clicking on its number, then you have the schedule window that appears. You can :

1 - Choose the technician
2 - Change the date and time of the job
3 - Validate the schedule
4 - Use the "ScheduleAssist" to schedule intervention

If you click on the name of the technician, you have access to:

1 – his list of jobs
2 – his route
3 - His jobs

You can then click on a job to have the detail.

You see (1) the main information of the job as their status, client, address etc.


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