Support Center

Reassign a Suspended Job

Last Updated: Feb 13, 2017 03:32PM CET
Synchroteam allows to reassign jobs in the "Suspended" status to another technician.

Manipulation is quitte simple.

In one view "Schedule", click on the number of job and click "Open".

In job's detail, under "Scheduling", click the latest time line and select "Reschedule".

A popup opens then indicating the initial schedule (1) and giving you the opportunity to reschedule the job.

You can change:

2: start date and time
3: end date and time
4: the assigned technician

Then you just have to click on the "Change" button (5)

The new assignment is now listed under "Scheduling"

If you return to the day's schedule, you will see the new assignment, in the "Scheduled" state.

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