Support Center

Password Settings *new*

Last Updated: Dec 31, 2018 10:35AM CET

Synchroteam allows to choose your level of security and create your passwords based on that.

Choose a level of security

You have 5 levels of password strength: very low, low, medium, high and very high.

When creating or editing a password you will be able to help yourself with the color bars in order to see if you have reached the proper level of security.

Please note that the minimum level of security authorized by Synchroteam is medium. Beneath this level you won't be able to save your passwords.

In order to select that level of security go to "Settings" (1) > "Options" (2) > "Security" (3) > then select one of the three levels of security allowed : medium, high or very high (4).


Password creation

As an administrator you can choose the passwords for all users by creating or editing their user files. To see how to do so, click here.  

Resetting passwords

If you have forgotten your password or wish to edit it, you can either do it through an administrator or directly from Synchroteam's login page.

  • From an administrators account

As seen above you can edit a user's password by editing the user file or if you have their email address you have the option of sending them a reset password link by email.

To do so go to "Settings" (1) > "Users" (2) > select a user (3) and click on "Reset Password" (4).


They will then receive an email with a link on which they will have to enter their new password (1) and then click on "Save" (2).


  • From the login page 

Users with a registered email address can also reset their password by going the Synchroteam's login page and clicking on the link "Forgotten Password?" (1), after which they will enter their email address (2) and will receive the email with the password reset link.



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